When you’re not sure what comes next, let’s talk it through.

Talk with an experienced Certified Hospice and Palliative Care Veterinary Technician from the comfort of home. Get thoughtful guidance on changes in your senior pet, quality of life, care options, and what may come next.

20+ years of Veterinary Nursing Experience

30 min

Focused virtual consultation

1:1

Personalized guidance for your pet

20+ years

Veterinary nursing experience

A supportive first step

When you do not know what comes next, talk it through

You may find yourself wondering: Is this change something I should be concerned about? Is my pet uncomfortable? What can I do at home? Would an in-home veterinary visit help? Could hospice or palliative care improve their comfort? How will I know when it may be time?

A virtual quality of life consultation offers a calm and supportive space to explore these questions with an experienced veterinary professional, helping you move forward with greater clarity and confidence.

A calm golden retriever looking gently toward the camera outdoors
How it works

From uncertainty to a clearer next step

Four gentle steps, all from the comfort of your own home.

Schedule your consultation

Choose a time that works for your family. Consultations take place by phone or Zoom from the comfort of home, without travel or a waiting room.

Tell us about your pet

We begin by listening to your pet’s history, diagnosis, and the changes you have been noticing. Video is optional, though seeing your pet and their surroundings may help us offer more personalized guidance.

Talk through quality of life

Together, we consider your pet’s comfort, look at possible signs of pain or decline, and talk honestly and without judgment about what the days ahead may bring.

Leave with greater clarity

By the end of the conversation, you’ll have a better understanding of your options and a thoughtful next step. That may mean monitoring at home, contacting your primary veterinarian, scheduling an in-home veterinary assessment, exploring hospice or palliative care, or discussing end-of-life care.

Who you’ll talk to

Meet Erin Coonrod, BS, RVT, CHPT

Erin is a Registered Veterinary Technician and Certified Hospice and Palliative Care Technician with more than 20 years of experience in veterinary medicine. She has focused on hospice and palliative care since 2018 and works closely with the Senior Pet Vet veterinary team.

During your TeleAdvice consultation, Erin will take the time to understand what you're seeing at home, answer your questions, and help you make sense of your pet's changing needs. Whether you're wondering about a new symptom, quality of life, what level of veterinary care is appropriate, hospice support, or end-of-life decisions, Erin can help you understand your options and determine a thoughtful next step.

Erin Coonrod, registered veterinary technician certified in hospice and palliative care
A cat gazing calmly toward the camera
“Their communication was always fast, clear, and empathetic.”
T. L.
What we’ll cover

How a virtual consultation can help

Every conversation is shaped around your pet and the questions weighing on your family. These are some of the topics we can explore together.

Changes in appetite, mobility, behavior, sleep, bathroom habits, or daily routines can be difficult to interpret. We help you make sense of what you’re seeing and determine what may need attention.

A person gently resting a hand on a golden retriever’s head as the dog lies on the floor

Certified, gentle & experienced

  • NYT Wirecutter recognition mark
  • CHPV — Certified Hospice and Palliative Care Veterinarian
  • IAAHPC — International Association for Animal Hospice and Palliative Care
  • Xcaeta Certified — Peaceful End-of-Life Practice
  • CHI University logo
  • AVMA — American Veterinary Medical Association seal
Common questions

Questions about the tele advice program

Honest answers about what a virtual consultation can and cannot offer your family.

You can discuss changes in your pet’s mobility, appetite, behavior or daily routine, questions about comfort and quality of life, chronic or progressive illness, hospice or palliative care, and concerns about end-of-life decisions. Erin can help you make sense of what you’re seeing and determine an appropriate next step.

TeleAdvice Program — Virtual Quality-of-Life Consultations | Senior Pet Vet